CRO Manifesto
guideline #
234

Make Actions Visually Prominent

context

If users struggle to find your key actions—whether it's shopping, signing up, or booking—they'll likely leave without converting. A buried or unclear CTA leads to lost sales.

Why?

Your primary action should stand out with clear, high-contrast buttons and strategic placement. Make it obvious where users need to click next. Reduce distractions, use concise action-driven copy, and ensure the CTA is visible above the fold.

Content
  • Your landing page conversion rate is below 2.5% or bounce rate exceeds 65%
  • Analytics show high page views but low click-through rates on primary actions
  • Heat mapping data reveals users aren't engaging with your main CTA buttons
  • You have multiple competing actions on the same page without clear hierarchy
  • Mobile traffic represents 60%+ of your visitors but CTAs aren't optimized for touch

Transform your landing page CTAs into conversion magnets with these proven steps:

  1. Button Design Standards: Make primary CTAs minimum 44px height for mobile, 48px for desktop. Use high-contrast colors that pop against your background—aim for 4.5:1 contrast ratio minimum.
  2. Strategic Placement: Position your main CTA above the fold and repeat it every 2-3 screen scrolls. In Shopify, edit your theme's sections/hero.liquid file to ensure CTA visibility.
  3. Clear Visual Hierarchy: Use only one primary CTA per screen section. Secondary actions should be 30% smaller and use outline or ghost button styles.
  4. Mobile Optimization: Implement thumb-friendly spacing with 8px minimum between buttons. Add this CSS to your theme:

.cta-primary {
min-height: 44px;
padding: 12px 24px;
margin: 8px 0;
font-size: 16px;
}

Implementation timeline: 2-3 hours for design updates, additional 1-2 hours for mobile testing across devices.

  • Click-through Rate: Expect 15-25% improvement within 2 weeks of implementation
  • Conversion Rate: Look for 8-15% lift in landing page conversions within 3-4 weeks
  • Time to Action: Track reduction in time between page load and CTA click using Google Analytics events
  • Mobile vs Desktop Performance: Monitor conversion rate parity between devices—mobile should reach 80%+ of desktop rates
  • AVOID: Using multiple bright, competing buttons that confuse users about the primary action. BEST PRACTICE: Establish clear visual hierarchy with one dominant CTA per section.
  • AVOID: Generic copy like "Click Here" or "Submit" that doesn't communicate value. BEST PRACTICE: Use action-oriented copy like "Get My 20% Discount" or "Start Free Trial."
  • AVOID: Placing CTAs only at page bottom—users may never scroll that far. BEST PRACTICE: Include primary CTA above fold and repeat strategically throughout page.
  • AVOID: Tiny buttons under 40px that are hard to tap on mobile devices. BEST PRACTICE: Follow Apple's 44px minimum touch target guidelines.
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