Privacy Policy

Effective Date: May 13, 2025

This Privacy Policy (“Policy”) describes how Glued (legally registered as The Saas Co S.A. de C.V., a corporation established under the laws of El Salvador) collects, uses, shares, and protects personal information obtained through its website, www.getglued.co (the “Site”), as well as through all other digital communications, including email correspondence, ad interactions, and form-based submissions.

By accessing or using our Site and related services, you consent to the collection and use of your information in accordance with this Policy.

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1. Information We Collect

We collect the following types of information:

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a. Personal Information You Provide Voluntarily

When you interact with us through lead forms, newsletter sign-ups, or direct communications, we may collect:

• Full name (first and last)
• Email address
• Company or business name
• Your role or position

We do not collect or request any sensitive personal data such as passwords, health information, or payment/financial details.

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b. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical data, including:

• IP address
• Browser type and version
• Device type and operating system
• Geographic location
• Page views and on-site behavior

This data is collected through the use of cookies, tracking pixels, and analytics tools.

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2. Methods of Collection

We collect your data through the following channels:

• Website forms (contact, free audit, or lead forms)
• Newsletter subscription opt-ins
• Analytics and behavior tracking tools
• Pixels embedded in our marketing emails and paid ads
• Live chat, scheduling widgets, or other embedded tools

Cookies and tracking pixels may be used to monitor on-site behavior, retarget ads, and understand the effectiveness of our campaigns.

We may collect your personal information through LinkedIn Lead Generation Forms or other paid social media advertisements. These forms typically collect:

• Full name
• Business email address
• Job title or role
• Company name

By submitting your information via a LinkedIn form and affirmatively agreeing to this Privacy Policy at the time of submission, you consent to receive marketing, promotional, and service-related emails from Glued.

You may unsubscribe at any time using the links in our emails or by contacting us at privacy@getglued.co.

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3. How We Use Your Information

Your data is used to:

• Communicate with you and respond to inquiries
• Provide free strategy audits, design resources, or other offers you request
• Send email communications (only if you’ve opted in)
• Analyze user behavior to improve our website, services, and lead generation
• Build advertising audiences and optimize campaign performance
• Track performance across marketing channels

You will only receive marketing communications if you have explicitly consented to them via opt-in.

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4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with the following trusted partners and tools, solely for business and operational purposes:

• CRM and Email Services: HubSpot, Mailchimp, Intercom
• Analytics & Behavior Tracking: Google Analytics, Hotjar, VWO
• Scheduling and Communication: Calendly, Intercom
• Internal Use: Our internal marketing and strategy teams may access user data to provide services or follow up with you

Some data collected may be transferred and processed outside of El Salvador, including in the United States, subject to applicable data protection standards.

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5. Data Retention

We retain personal data indefinitely unless a deletion request is submitted by the user. We may retain certain information for longer periods when necessary to comply with legal obligations or to resolve disputes.

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6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You may request a copy of your data that we have on file.
• Correction: You may request that we correct any inaccuracies in your data.
• Deletion: You may request that we delete your data from our systems.
• Unsubscribe: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Requests may be submitted to privacy@getglued.co or via our contact form. We respond to all requests in accordance with applicable local laws.

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7. Data Security

We implement commercially reasonable security measures to protect your personal data, including:

• SSL encryption of our website
• Password-protected access to our internal tools and CRMs
• Limited access to personal data among authorized personnel only

While we take appropriate precautions, no method of transmission over the internet is 100% secure. Accordingly, we cannot guarantee the absolute security of your data.

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8. Legal Basis and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of El Salvador. By accessing our Site or submitting your personal data, you agree that any processing of your data will be conducted under the legal standards of El Salvador, regardless of your country of origin.

If you are accessing the Site from the European Union, United Kingdom, United States, or any other jurisdiction with data protection regulations, you acknowledge and consent that your data may be transferred to and processed in El Salvador or other jurisdictions outside your home country.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

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