CRO Manifesto
guideline #
20

Add A Press Section To Showcase Brand Credibility

context

New visitors may hesitate to trust your brand, especially in a competitive space. If they see recognizable publications vouching for you, it instantly boosts credibility.

Why?

A dedicated press section featuring media mentions, reviews, and awards positions your brand as an industry leader. Logos, short quotes, and links to full articles reinforce legitimacy and reduce hesitation.

Content
  • Your homepage bounce rate exceeds 60% and you have fewer than 50 customer reviews visible
  • You've been featured in publications, won awards, or have notable customer testimonials but they're buried in your About page
  • Your conversion rate is below 2.5% and visitors frequently abandon during product browsing (not just at checkout)
  • You're a Shopify store with at least 1,000 monthly visitors and have been in business 12+ months
  • Your brand competes in saturated markets like beauty, fashion, or wellness where trust is critical

Add a dedicated press section to your homepage, positioned between your hero section and product showcase for maximum visibility.

  1. Create the section in Shopify: Navigate to Online Store > Themes > Customize. Add a new section called "Press & Recognition" with 60px top/bottom padding
  2. Design specifications: Use a light gray background (#F8F9FA), center-aligned layout with maximum width of 1200px. Logo height should be 40-50px with 24px spacing between items
  3. Content structure: Include 4-6 publication logos in the top row, followed by 2-3 short quotes (max 25 words each) with publication attribution below
  4. Add this CSS to your theme:

.press-section {
background: #F8F9FA;
padding: 60px 20px;
}
.press-logos img {
height: 45px;
opacity: 0.7;
margin: 0 24px 32px 24px;
}
.press-quote {
font-style: italic;
max-width: 300px;
margin: 0 auto 16px;
}

  1. Mobile optimization: Stack logos vertically with 16px spacing, reduce quote font size to 14px
  2. Implementation time: 3-4 hours including content gathering and testing
  • Homepage engagement: 15-25% increase in scroll depth and 10-20% reduction in bounce rate within 2-3 weeks
  • Conversion rate: 8-15% improvement in overall site conversion rate, measured 4-6 weeks post-implementation
  • Time on site: 20-30% increase in average session duration as visitors explore more pages
  • Trust indicators: Track clicks to full press articles and monitor customer feedback mentioning your credibility
  • AVOID: Using low-resolution logos that appear pixelated or cramming 10+ publications into the space
  • BEST PRACTICE: Limit to 4-6 high-quality, recognizable publication logos with consistent sizing
  • AVOID: Including every mention ever received, including obscure blogs or outdated coverage from 3+ years ago
  • BEST PRACTICE: Curate recent mentions from respected publications your target audience would recognize
  • AVOID: Making quotes too long or using generic testimonials instead of actual press quotes
  • BEST PRACTICE: Use specific, compelling quotes under 25 words with clear publication attribution and dates
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